Services

Changing a staircase is not an everyday event. Over time we decided there were clear reasons for deciding to take out the old staircase and replace it with a new solid wood construction. Needless to say, our reasoning was to the puzzlement of family and friends. We wanted a hallway that created a feeling of space, allowed a greater sense of openness and was not a make-over laminate but one constructed from solid wood.

Our search for companies capable of providing what we wanted soon focused down to Edwards & Hampson Ltd, Bootle.

We were impressed that we could see sample staircases in their showroom; talk to staff about pros and cons of going with a solid wood construction; and the all important issue of cost of such a project.

Edwards & Hampson were true to their word ‘no pressure to sign on the dotted line and no pre sale chasing up the enquiry’ - we appreciated their approach as it provided time for us to think through the options for the project.

In fact we took about four months to finally make our decision.

At our convenience, measurements were taken, options offered and dates for completion agreed.

The installation of the staircase took two full days, during which time the upper floor was available for night time access. On site unexpected problems (inevitable) were solvedthere and then by the team; the inevitable dust and waste was removed at the end of each day.

The staircase that emerged, after we engaged A & J French Polishers (recommended to us by Edwards & Hampson), was just as we had hoped – our design opened up the hallway, provided space we had planned for and looked really great.

Our family now understand what we failed to describe to them effectively at the start of our project – they too are now willing to give the staircase and the hallway a thumbs up for a decision well taken and a design, construction and finish of very high quality.

Dear Scott

We wanted to drop you a line to say a MASSIVE thank you for your contribution to our 'Big Build for Children in Need' at the Norris Green Youth Centre in Liverpool. You are truly amazing.

The project was our most ambitious project ever and we really couldn't have done it without you.

Hundreds of companies and individuals turned out to help us with the renovation of the Norris Green Youth Centre and for that we are truly grateful.

The centre does some amazing work, transforming the lives of young people. We have given them a facility that will allow them to grow their curriculum and engage more young people from the local community.

The programme is due to be broadcast on Thursday 10th November at 9pm on BBC one. We hope you are able to watch and enjoy the show. You should feel proud of what was achieved.

Please extend our thanks to all of your staff who assisted with the project and any related companies that were part of your contribution.

On behalf of the entire DIY SOS team, THANK YOU.

Very best wishes