Frequently Asked Questions
How long will it take to manufacture?
Our manufacturing capabilities allow us to manufacture and deliver most staircases between 3 – 7 working days, more complicated staircases will have a varied supply times and can be given on request.
Do your staircases come pre-treated?
Are staircases do not come treated as they should be treated or stained in an environment that is free of dust or other materials that can cause imperfections. We can organise for your staircase to be French polished and help our customers to find the right stain or treatment for them.
Do you deliver nationwide?
Yes, we offer a nationwide delivery service to all our customers.
Do you have an installation service?
Yes, we have a dedicated installation service for all of our staircases, windows and doors.
How can i receive a quote for my staircase?
Simply fill out one of our staircase design forms and you will be contacted by a member of out design team.
Do you do staircase refurbishments?
Yes, if your staircase is still suitable and still structurally sound we have a range of different ways in which your staircase can be refurbished and modernized.
Will you measure our staircase?
Yes of course. as joiners with years of experience we will measure your staircase and find the best design and shape to suit your house. For loft conversion staircase we find ways to get the biggest possible staircases in the smallest of spaces.
Will our staircase conform to regulations?
All of our staircases are manufactured to UK building regulations as standard and any information required on building regulations can be given upon request.