We would certainly recommend EH at any opportunity - its rare these days to find such a caring attitude with a first class service.
Thank you one and all, Peter, Scott, Terry, Alan, John, Mark and Joe.
Pauline and David Howard
Extremely fast, friendly and helpfull service. Thoroughly recommended!
Just Wanted to express our thanks for the wonderful staircases. They create the "WOW" factor that we dreamt of having!
Most importantly we appreciate your care, craftsmanship and attention to detail that made all three a beautiful feature in our new home.
Tina & Bob Slater
We recently had the windows and doors replaced on our home, from start to finish a totally professional and friendly service, we were impressed with the attention to detail that enhanced the finished product. We are delighted with the results, nothing was too much trouble and would not hesitate to recommend the company, first class.
Jo & Kevin
Peter Edwards paid us a vist the day after the work was completed to ensure our satisfaction with the work carried out.
I explained that we are very happy with our new staircase and would not hesitate to recommend Edwards & Hampson to our friends and family.
A very satisfied customer!
Mr & Mrs B Cosgrove
May I express my thanks for the ballustrade which your firm has recently replaced.
Hilary and I are pleased with the dramatic improvement in opening up the staircase area.
Would you please pass our appreciation to both Alan and John who carried out the work in a cheerful and professional manner.
Mr Ron Softley
Thank you for the fantastic door you made and fitted for us. From the quality of the raw materials right through to the craftsmanship which has created a real period style to match the age of our house, we're really impressed.
Alan was absolutely great and went well beyond what was expected, fixing our locks and sourcing additional materials to ensure we got a perfect finish. And not only did he tidy up inside and take all the rubbish away with him, he even swept the street outside the house!
The decorator's all booked in to come and paint it next week, so I'll send you some photos once it's all finished.
Just to say the stairs look fabulous they look better than I imagined them. The Oak doors look great. We get lots of comments and compliments on the stairs and doors.
Thank you and your colleagues so much for all your hard work and craftmanship and The Oaklands sign you made for us is a lovely finishing touch and very much appreciated.
Jo & Peter Williams
I recently purchased two hardwood solid gates with Edwards and Hampson. I cannot fault the service that I recieved. They gave sound advice and samples not only on the available woods and suitablity, but also advice on recommended tradesmen to paint them. They were constructed and delivered to the painters at no extra charge, fitted without adjustment, look fantastic and worth every penny! I even had to contact them months after they were fitted, as they were damaged by a contractors lorry. Within a week the director himself came and repaired the gate without charge! "
Dr Robert Laycock
Just a note to confirm that the Staircase final fit went well and the stairs have now been suitably sanded down and varnished.
We are very pleased with the revised layout solution that Peter came up with and the stairs certainly look the part.
Once we have finished decorating the surrounding areas and have had a new carpet fitted we are sure they will be stunning and certainly provide the central feature of the house as envisaged.
The only unhappy party at present is Ebony, our cat, who doesn’t understand why the layout has changed and has scared herself by getting her head stuck between the spindles – however, she is coming to terms with it and given her advanced age I think she is appreciating the slightly shallower stairs!
Please pass our thanks to Peter and all involved.
Hi Scott, Just to say we are very pleased with the work carried out by Mark and his work mate last week. The staircase is fabulous, after we complete the plaster work there may be two pieces of arcatrave that need to be added but we won't know until the plasering is done. The mess was kept to a minimal and the guys tidied up before they left.
Thank you for a job well done from start to finish.
"Thank you for such excellent customer service from start to finish. Everyone has remarked on the quality of the hardwood gates you have made and fitted. I would have no hesitation in recommending your company."
We wanted to drop you a line to say a MASSIVE thank you for your contribution to our 'Big Build for Children in Need' at the Norris Green Youth Centre in Liverpool. You are truly amazing.
The project was our most ambitious project ever and we really couldn't have done it without you.
Hundreds of companies and individuals turned out to help us with the renovation of the Norris Green Youth Centre and for that we are truly grateful.
The centre does some amazing work, transforming the lives of young people. We have given them a facility that will allow them to grow their curriculum and engage more young people from the local community.
The programme is due to be broadcast on Thursday 10th November at 9pm on BBC one. We hope you are able to watch and enjoy the show. You should feel proud of what was achieved.
Please extend our thanks to all of your staff who assisted with the project and any related companies that were part of your contribution.
On behalf of the entire DIY SOS team, THANK YOU.
Very best wishes
Nina Kitajewski & Ian Osprey
DIY SOS: The Big Build
Thank you to everyone involved in our windows and doors. I didn't know anyone who had used your company before, I just found your website when searching the internet.
From start to finish we have had excellent service, thank you. An especially big thank you to the guys who fitted them, they worked extremely hard, were very polite, helpful and tidy. The windows and doors look great.
I would certainly recommend Edwards & Hampson to others!
Thank you again
Mrs A Richman
Please thank everyone at Edwards and Hampson for doing such a great job on our bifold doors and windows, getting them off the lorry was the easy bit and the frames go in tomorrow. Have to get busy with the Sadolin so no peace for the wicked. Will send photos when the extension is finished and it looks civilised but as your driver may tell you, it/s a bit of a mess at the mo!
Philippa English Surrey
Dear Peter and fellas
Just a note to say thank you so much for my lovely staircase and your wonderful craftsmanship. I am delighted with the outcome and your efficiency. I will certainly recommend you.
Changing a staircase is not an everyday event. Over time we decided there were clear reasons for deciding to take out the old staircase and replace it with a new solid wood construction. Needless to say, our reasoning was to the puzzlement of family and friends. We wanted a hallway that created a feeling of space, allowed a greater sense of openness and was not a make-over laminate but one constructed from solid wood.
Our search for companies capable of providing what we wanted soon focused down to Edwards & Hampson Ltd, Bootle.
We were impressed that we could see sample staircases in their showroom; talk to staff about pros and cons of going with a solid wood construction; and the all important issue of cost of such a project.
Edwards & Hampson were true to their word ‘no pressure to sign on the dotted line and no pre sale chasing up the enquiry’ - we appreciated their approach as it provided time for us to think through the options for the project.
In fact we took about four months to finally make our decision.
At our convenience, measurements were taken, options offered and dates for completion agreed.
The installation of the staircase took two full days, during which time the upper floor was available for night time access. On site unexpected problems (inevitable) were solvedthere and then by the team; the inevitable dust and waste was removed at the end of each day.
The staircase that emerged, after we engaged A & J French Polishers (recommended to us by Edwards & Hampson), was just as we had hoped – our design opened up the hallway, provided space we had planned for and looked really great.
Our family now understand what we failed to describe to them effectively at the start of our project – they too are now willing to give the staircase and the hallway a thumbs up for a decision well taken and a design, construction and finish of very high quality.
Professor & Mrs B Longden
We have used Edwards & Hampson now for 2 jobs and their work has been faultless! Together we have built a modern large family home and a executive estate, and both jobs have been completed within time and budget.
Always professional, a warm and enjoyable partnership with customer relationship and satisfaction have been the best I've know within the industry.
We will definately be using them again and I would recommend their services to anyone looking for a superb, professional and enjoyable service.
Mr J Bennett Woolton
Clare and I just wanted to say a miassive thank you for the work your guys did for us.
The French doors in the lounge and bi folds in the new kitchen extension look amazing and we can't wait to use them when the spring comes.
The new staircase is now a real feature in our hall and we love the curved steps you designed at the bottom. The headroom is miles better than before and the angled step in the little landing at the top gives it even more character.
I'll be putting the last coats on the bi folds and stairs over Christmas and will send you some photos for your site.
We'll be in touch over the porch door in the new year.
Thanks again and all the best.
Firstly we would like to say a huge thank you to Peter, Scott, Terry, Sam and all the team for the excellent service and friendliness shown to us.
When we got the plans for our new house we knew we needed extra special doors and windows, and truthfully we didn’t know where to start, and on contacting a few double glazing companies we knew they were just not right for the house.
Thank goodness we came across your website! Your service was amazing, nothing was too much trouble, Peter running out with bits and pieces, Terry lending us his prized brochures, Sam – thank you for the coffee and watching your fish, and of course, Scott pulling it all together. We were so delighted with our initial order that we ended up with all the external windows and doors (including 28 panes of bi-fold doors!), external balcony, all the internal doors and casings and a custom made staircase!
We love our house and you have indeed made it very special.
We would certainly recommend you and your team as we know that you will always go that extra mile to do a great job.
Thanks again and all the best,
Debbie & Dave Ikin
Peter and Scott,
Pauline and I were really pleased with the new windows, stairs and doors. The quality of the workmanship was superb and the guys came up with many innovative ideas which were able to incorporate.
Your people were very responsive and nothing was too much for them and they always went the extra mile/kilometre !
Very best wishes
Pauline and Steve Fletcher
“We would like to pass on our huge thanks to Scott, Peter and all the team at Edwards & Hampson for producing an eye catching, contemporary new reception desk at Splash World. From the initial project meetings to the completion of the project, the support from Scott & Peter and the fitters who completed the work was first class. We are thrilled with the work produced and have received fantastic comments from our customers”
Management Team at Splash World
I'm sure Alan's already told you, but the staircase was delivered with no problems last night, in fact, not a snow flake in sight! He even gave me a 'crash course' on understanding the drawing!
Thank you for your amazingly prompt turnaround of the staircase - in fact my partner is now so embarassed that it took him so long not getting round to it, when I managed to get one sourced, measured, made and delivered in pretty much a week, that he's taken tomorrow morning off to find a builder/carpenter!!!
It's been a pleasure to deal with you too, it is so refreshing dealing with a company who actually cares about it's customers and is honest about costs and practicalities - you could so easily have charged us a huge amount to fit the stairs and make the spindles and we'd probably have been none the wiser! Thank you!
Many thanks to Scott and the team for all their hard work in producing our wow factor doors and staircase. Nothing was too much trouble. There was much deliberation over the staircase but we were guided by Scott and Peter and the results are amazing.
We came up with the idea for our front doors and presented Scott with an image of how we wanted the doors to look. Needless to say they look amazing too!! The proportions are perfect and complement the front of the house. Many people have commented on how beautiful the doors are.
Many thanks also to Terry for ordering the oak floor, there was much deliberation about that too. Once again we were guided by the team and the results are excellent.
Over the years we have heard the phrase “you can have whatever you want” and quite often been disappointed. When you hear it from Edwards and Hampson they really mean it!! We would recommend them to anyone. Thanks once again.
Mr & Mrs Khan
Thank you for our new staircase. It has really changed the look in our lounge. All the guys who came to fit it were great and there was no mess.
Just the plastering to finish now. So pleased and delighted.
Thank you again
Our friends thought we were mad to replace our staircase – until they saw the new one! Beautifully made in American white oak, it is a stunning feature.
Most impressed also with the service: when we noticed a bannister was missing it was made and shipped down the same day. Nothing was a problem. Many thanks to Alan and the team: unusually efficient!
Philip and Angela Bushill-Matthews
We have now finally had the flooring completed in the hall. Decided to go the carpet route in the end as we like the feel of soft carpet. It looks fabulous. Everybody who has visited has been totally amazed, can’t believe how it has transformed the area, so much bigger and lighter, in fact everything we were trying to achieve. Didn’t use flash so photos appear darker than in reality.
Thank you all again. If you’re ever in the area feel free to come and see the finished product – it certainly does your company justice.
Just a short note to say thank you.
We are delighted with the staircase. Your fitters did an excellent job, very clean and tidy. Both are really nice blokes. Also the French polisher you recommended Paul was superb, the finish looks fantastic.
Nicky & Maria Doran