Terms & Conditions


The content of this and any other site related to Edwards & Hampson Ltd (content being images, text, sound and video files, programs and scripts) is copyright © Edwards & Hampson Ltd. All rights are expressly reserved.

Use of Content

The content of this website can be accessed, printed and downloaded in an unaltered form (unaltered including being stretched, compressed, coloured or altered in any way so as to distort content from its original proportions or format) with copyright acknowledged, on a temporary basis for personal study which is not for a direct or indirect commercial use and any non-commercial use.

You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products or services obtained from Edwards & Hampson Ltd, without the prior written consent of Edwards & Hampson Ltd.

By using Edwards & Hampson Ltd sites or services, you agree that you may not use any part of such service for any illegal purpose.

Data Submitted by You

You warrant that you have taken all reasonable precautions to ensure that any data you submit to this Website is true and accurate and free from viruses or anything else which may have a contaminating or destructive effect on any part of this Website or any other technology owned/operated by Edwards & Hampson Ltd.

Access to this website and content

We will endeavour to allow uninterrupted access to this website, but access to the website may be suspended, restricted or terminated at any time. We reserve the right to change, modify, substitute, suspend or remove without notice any information or service on this Website from time to time.

We assume no responsibility for the content or services of any other websites to or from which this Website has links.

Cancellation Policy:
Joinery orders will be charged for if cancelled, as these items are completely bespoke. Other items have a minimum 24 hours’ notice of cancellation required. Notification for instance, in person, via email, mobile phone, text message? And/or fax, or any other means will be accepted subject to confirmation in writing. We reserve the right to levy a £30 charge to cover any subsequent administrative expenses.


All of our deliveries are kerb-side only, but the delivery driver is ultimately responsible for where they can sensibly offload. The drivers’ decision is final when deciding what a safe is unload and/or delivery.

  • All our deliveries are classed as kerbside only, meaning your staircase will be delivered to the nearest safe point on your property. You will need to make sure you have sufficient manpower available to move the products you have ordered.
  • Please inform us when ordering if there are likely to be any problems when delivering. It is your responsibility to ensure all materials are on site prior to commencement of your project.
  • You will be provided with time window (usually 3 hours) for your delivery, this is our best estimate and we cannot take responsibility for delays due to traffic or weather conditions.
  • We cannot take responsibility for any delays due to transport, or manufacturing problems. Therefore we advise NOT to organise tradesmen for fitting the parts until you have them on site.
  • Any aborted deliveries on the day of delivery will be charged for.


Cash or Personal Cheque with Bankers Card, all major Credit/Debit Cards, Bankers Draft or BACS Transfer are all acceptable methods of payment. Our Terms are payment in full or deposit on approval. All goods remain the property of the Company until paid for in full. We reserve the right to seek recovery of any monies remaining unpaid sixty days from the date of invoice via collection Agencies and/or through the Small Claims Court in the event that the outstanding balance does not exceed £3000. In such circumstances, you shall be liable for any and all additional administrative and/or court costs.

Returned cheques will incur a £25 charge to cover banking fees and administrative costs. In an instance of a second Returned cheque, we reserve the right to terminate the arrangement and, if agreed to, we shall insist on future cash transactions only. Consequently, all bookings and/or transactions and agreements entered into will cease with immediate effect until such time as any and all outstanding monies are recovered in full.

Contact Information

Edwards & Hampson Ltd is a company registered in England and Wales, company number 1888281, VAT number 414666255.

Registered Office: Edwards & Hampson Ltd 194 Rimrose Road Bootle L20 4QS